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Answering the phone when a prospect calls.

bulletIf you are using a licensed real estate broker, they will handle all the calls.
 
bulletBut if you decide to sell your home yourself you must make sure you are able to answer the phone when it rings, perhaps you could forward it to your cell phone when you are out. Tell any young children not to answer the phone and keep a pen and paper by the phone. At least have caller ID and / or an answering machine.
 
bulletYou may want to change the message on your answering machine to say a little about your home.
 
bulletIf you want to sell your home for top dollar, and think it is fairly priced, you probably want to screen out investors who want to buy your house cheap. However, if you know it could be a problem to sell your home and you just want to get it sold, then of course don't turn away anyone.
 
bulletKnow some basic facts about your home, like the square footage, the age, school districts, how old the roof, a/c and other major components are, etc. You will be asked these questions again and again.
 
bulletBe careful of admitting strangers into your home if you are alone. Get their name and phone number and call them back. Ask where they work, if they have the down payment you are asking for, why they are moving, do they own or rent their home now. Try to determine their motivation.
 
bulletWe have found it very effective, as well as a great time saver, to arrange for several families to view your home at the same time. First of all, they won't all show up. (There is a black hole into which home prospects seem to fall on their way to a home viewing, no matter how enthusiastic they seem). Second, it creates a sense of competition among those who do show up.
 
bulletAll the above will be handled for you by a licensed real estate professional.

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